Terms of Service

These Terms of Service (“Terms”) govern your use of the Razor mobile app (the “App”) and the therazor.app website (the “Site”), both operated by Ascent Technologies LLC (“Ascent”, “we”, “us”). By downloading, accessing, or using the App or Site, you agree to these Terms.

If you do not agree to these Terms, do not use the App or the Site.

1. The Service

Razor is an AI-powered sales training app that provides live voice roleplay drills with simulated prospects, scoring, skill-card mastery tracking, and progression mechanics. Razor is provided as a subscription service through the Apple App Store.

You must be at least 17 years of age to use Razor.

The Site offers a free Daily Drill and a launch waitlist. The Daily Drill is provided for practice and entertainment, with no account required.

2. Your Account

You are responsible for:

Maintaining the confidentiality of your sign-in credentials
All activity that occurs under your account
Providing accurate registration information

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Terms

Razor offers three subscription tiers: Rookie, Closer, and Master. Pricing is displayed in the App at the point of purchase and may vary by region.

Billing

Subscriptions are billed through your Apple App Store account
Subscriptions auto-renew at the end of each period unless cancelled at least 24 hours before the renewal date
Your Apple ID will be charged when the purchase is confirmed and at each renewal
Free trials (if offered) automatically convert to a paid subscription unless you cancel before the trial ends

Cancellation

Cancel anytime in iOS Settings → Apple ID → Subscriptions
Cancellation takes effect at the end of the current billing period — no partial refunds
Cancelling within the trial period prevents the first charge

Refunds

All payment-handling, including refunds, is governed by Apple's policies
Razor cannot issue direct refunds; request refunds through Apple at reportaproblem.apple.com

Price changes

We may change subscription prices with at least 30 days' notice
Continued use after a price change means you accept the new price
You can cancel at any time if you don't accept a price change

4. Acceptable Use

You agree NOT to:

Use Razor for any illegal purpose or in violation of any law
Attempt to reverse-engineer, decompile, or extract source code from the App
Use the App to harass, abuse, or harm any person (including the AI prospects in inappropriate ways unrelated to sales training)
Share your account credentials or transfer your subscription to another person
Bypass, circumvent, or attempt to defeat any subscription, usage cap, or feature gate
Use automated systems (bots, scrapers) to interact with the App
Upload audio or text content that infringes intellectual property rights
Record or distribute the AI prospect's responses commercially without permission

Violation may result in immediate suspension or termination of your account.

5. Intellectual Property

Our content. The App, including all software, design, branding, scenarios, skill cards, methodologies, scoring algorithms, and AI prompts, is owned by Ascent Technologies LLC and protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable license to use Razor solely for personal sales training purposes via the App.

Your content. You retain ownership of your voice recordings, transcripts, and any text you submit. By using the App, you grant us a worldwide, non-exclusive, royalty-free license to process your content for the purpose of providing the service (scoring drills, generating coach notes, training history). We will not use your content to train third-party AI models.

6. AI-Generated Content Disclaimer

Razor uses AI (large language models and voice models) to simulate prospects, score drills, and produce coach notes. AI output may be inaccurate, incomplete, or misleading. Razor is a training tool, not professional sales advice. You are solely responsible for your real-world sales conversations and outcomes. Razor makes no guarantees about your sales results, income, or earnings. Any examples of calls, scores, or outcomes are illustrations, not promises of results.

7. Privacy

Your use of Razor is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the App will be uninterrupted, error-free, secure, or free from viruses. We do not warrant any specific results from using Razor.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ASCENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not apply to you.

10. Indemnification

You agree to indemnify and hold Ascent harmless from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the App.

11. Termination

We may terminate or suspend your account at any time, without prior notice, for any reason — including violation of these Terms. Upon termination, your right to use the App ceases immediately, but the provisions of these Terms that by their nature should survive termination (IP, disclaimers, liability) will continue.

You may terminate your account at any time by tapping Profile → Delete account.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you and we consent to their jurisdiction. Nothing in this section limits rights you have under the consumer-protection laws of the place where you live.

13. Changes to These Terms

We may modify these Terms from time to time. We will notify you of material changes by posting a notice in the App or by email. Continued use after a change means you accept the updated Terms.

14. Apple-Specific Terms

If you downloaded the App from Apple’s App Store, the following also applies:

These Terms are between you and Ascent Technologies LLC, not Apple. We, not Apple, are solely responsible for the App and its content.
Your license to use the App is limited to Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
Apple has no obligation to provide any maintenance or support for the App.
If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
We, not Apple, are responsible for addressing any claims by you or a third party relating to the App, including product-liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer-protection or privacy claims.
If a third party claims that the App or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling, and discharging that claim.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.

15. Contact

For questions, complaints, or claims about the App or these Terms, contact Ascent Technologies LLC at support@therazor.app or 8 The Green, Ste A, Dover, DE 19901, USA.